:root {
  --bg: #f6f7f9;
  --panel: #ffffff;
  --panel-2: #fafbfc;
  --border: #e1e4e8;
  --border-strong: #c6cdd4;
  --text: #1f2328;
  --muted: #57606a;
  --accent: #ED1C24;            /* OCBC red */
  --accent-hover: #c8101a;
  --accent-soft: rgba(237, 28, 36, 0.08);
  --good: #1a7f37;
  --bad: #cf222e;
  --warn: #bf8700;
  --tool: #0969da;
  --escalate: #bf8700;
  --shadow: 0 1px 0 rgba(31, 35, 40, 0.04), 0 1px 3px rgba(31, 35, 40, 0.06);
  --font-stack: ui-sans-serif, system-ui, -apple-system, "Segoe UI", Helvetica, Arial, sans-serif;
  --mono: ui-monospace, "Cascadia Mono", "JetBrains Mono", Consolas, monospace;
}

* { box-sizing: border-box; }

html, body { min-height: 100%; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font-family: var(--font-stack);
  font-size: 15px;
  line-height: 1.55;
}

.page {
  max-width: 1180px;
  margin: 0 auto;
  padding: 28px 24px 64px;
}

.intro {
  margin-bottom: 24px;
  padding-bottom: 28px;
  border-bottom: 1px solid var(--border);
}
.intro .chip {
  display: inline-block;
  background: var(--accent-soft);
  color: var(--accent);
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.6px;
  text-transform: uppercase;
  padding: 4px 12px;
  border-radius: 999px;
  margin-bottom: 14px;
}
.intro h1 {
  margin: 0 0 14px;
  font-size: 28px;
  line-height: 1.25;
  font-weight: 700;
  color: var(--text);
}
.intro p {
  margin: 0 0 12px;
  color: var(--text);
  line-height: 1.6;
  font-size: 15px;
}
.intro p.tips {
  color: var(--muted);
  font-size: 14px;
}
.intro p.tips strong { color: var(--text); }
.intro p.tips em { font-style: normal; font-family: var(--mono); font-size: 13px; background: var(--panel); padding: 1px 5px; border: 1px solid var(--border); border-radius: 4px; color: var(--text); }
.intro a {
  color: var(--accent);
  text-decoration: none;
  border-bottom: 1px dashed var(--accent);
}
.intro a:hover { background: var(--accent-soft); }

/* Control bar that sits just above the chat card (voice, reset, view evals).
   Replaces the old top header strip. */
.chat-controls {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 10px;
  padding: 0 2px;
}
.chat-controls .voice { margin-right: 4px; }
.chat-controls .evals-link { margin-left: auto; }

.voice { display: flex; align-items: center; gap: 6px; color: var(--muted); font-size: 13px; }
.voice select {
  background: var(--panel);
  color: var(--text);
  border: 1px solid var(--border-strong);
  border-radius: 6px;
  padding: 5px 8px;
  font-family: inherit;
  font-size: 13px;
}
.voice select:focus { outline: 2px solid var(--accent); outline-offset: -1px; }

#reset {
  background: var(--panel);
  color: var(--muted);
  border: 1px solid var(--border-strong);
  border-radius: 6px;
  padding: 5px 12px;
  cursor: pointer;
  font-size: 13px;
  font-family: inherit;
}
#reset:hover { color: var(--accent); border-color: var(--accent); }
.evals-link {
  color: var(--accent);
  text-decoration: none;
  font-size: 13px;
  font-weight: 500;
}
.evals-link:hover { text-decoration: underline; }

main {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 360px;
  height: 640px;
  min-height: 0;
  overflow: hidden;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 12px;
  box-shadow: var(--shadow);
}
main.collapsed { grid-template-columns: minmax(0, 1fr) 30px; }

.chat {
  display: flex;
  flex-direction: column;
  border-right: 1px solid var(--border);
  min-width: 0;
  min-height: 0;
  background: var(--bg);
  border-top-left-radius: 12px;
  border-bottom-left-radius: 12px;
  overflow: hidden;
}

.messages {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.msg { max-width: 78%; padding: 11px 16px; border-radius: 14px; white-space: pre-wrap; box-shadow: var(--shadow); }
.msg.user {
  align-self: flex-end;
  background: var(--accent);
  color: #ffffff;
  border: 1px solid var(--accent);
}
.msg.agent {
  align-self: flex-start;
  background: var(--panel);
  border: 1px solid var(--border);
  color: var(--text);
}
.msg.agent.welcome {
  background: var(--accent-soft);
  border-color: rgba(237, 28, 36, 0.25);
}
.msg.system {
  align-self: center;
  background: transparent;
  border: 1px dashed var(--border-strong);
  color: var(--muted);
  font-size: 13px;
  font-family: var(--mono);
}

.final-card {
  align-self: stretch;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 22px 24px;
  margin-top: 6px;
  box-shadow: var(--shadow);
}

/* Status banner: pill + reference id */
.status-banner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 6px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--border);
}
.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 12px;
  border-radius: 999px;
  font-size: 13px;
  font-weight: 600;
  letter-spacing: 0.2px;
}
.status-pill::before {
  content: "";
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
}
.status-pill.pill-pre_qualified { background: rgba(26, 127, 55, 0.10); color: var(--good); }
.status-pill.pill-pre_qualified::before { background: var(--good); }
.status-pill.pill-conditional { background: rgba(191, 135, 0, 0.10); color: var(--warn); }
.status-pill.pill-conditional::before { background: var(--warn); }
.status-pill.pill-not_qualified { background: rgba(207, 34, 46, 0.10); color: var(--bad); }
.status-pill.pill-not_qualified::before { background: var(--bad); }
.status-pill.pill-escalate_to_rm { background: rgba(9, 105, 218, 0.10); color: var(--tool); }
.status-pill.pill-escalate_to_rm::before { background: var(--tool); }
.status-banner .ref {
  font-family: var(--mono);
  font-size: 11px;
  color: var(--muted);
}

.applicant-summary {
  margin: 14px 0 4px;
  font-size: 14px;
  color: var(--text);
}

/* Product groups */
.product-group { margin-top: 18px; }
.product-group .group-title {
  font-size: 11px;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 1px;
  font-weight: 600;
  margin-bottom: 6px;
}
.product {
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 12px 14px;
  margin-bottom: 6px;
}
.product .product-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 4px;
}
.product .name { font-weight: 600; color: var(--text); }
.product .product-link { color: var(--text); text-decoration: none; border-bottom: 1px dashed var(--muted); }
.product .product-link:hover { color: var(--accent); border-bottom-color: var(--accent); }
.product .detail { color: var(--muted); font-size: 13px; font-family: var(--mono); }
.product .note { color: var(--muted); font-size: 13px; margin-top: 6px; }
.product .exclusion { color: var(--muted); font-size: 13px; margin-top: 2px; }

.product.tier-best_match { border-left: 3px solid var(--accent); padding-left: 11px; background: var(--panel); }
.product.tier-not_matched { opacity: 0.8; background: transparent; border-style: dashed; }
.product.tier-conditional { border-left: 3px solid var(--warn); padding-left: 11px; }

.product-pill {
  font-size: 11px;
  padding: 2px 8px;
  border-radius: 999px;
  background: var(--panel);
  color: var(--muted);
  border: 1px solid var(--border);
  flex-shrink: 0;
}
.product-pill.tier-best_match { background: var(--accent); color: #fff; border-color: var(--accent); }
.product-pill.tier-other_eligible { background: rgba(26, 127, 55, 0.10); color: var(--good); border-color: rgba(26, 127, 55, 0.20); }
.product-pill.tier-conditional { background: rgba(191, 135, 0, 0.10); color: var(--warn); border-color: rgba(191, 135, 0, 0.20); }
.product-pill.tier-not_matched { background: rgba(207, 34, 46, 0.08); color: var(--bad); border-color: rgba(207, 34, 46, 0.20); }

.reasoning { margin: 16px 0; color: var(--text); line-height: 1.55; }
.section-title { color: var(--muted); font-size: 11px; text-transform: uppercase; letter-spacing: 1px; margin-top: 18px; font-weight: 600; }
.final-card ul { margin: 6px 0; padding-left: 18px; }

/* Callback handoff section */
.callback-section {
  margin-top: 18px;
  padding: 12px 14px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 8px;
}
.callback-section summary {
  cursor: pointer;
  font-weight: 600;
  font-size: 14px;
  color: var(--text);
  list-style: none;
  padding: 2px 0;
}
.callback-section summary::-webkit-details-marker { display: none; }
.callback-section summary::after {
  content: "▾";
  float: right;
  color: var(--muted);
  transition: transform 0.15s;
}
.callback-section[open] summary::after { content: "▴"; }
.callback-form {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-top: 12px;
}
.callback-form label {
  display: flex;
  flex-direction: column;
  gap: 4px;
  font-size: 13px;
  color: var(--muted);
}
.callback-form label.consent {
  flex-direction: row;
  align-items: flex-start;
  gap: 8px;
  color: var(--text);
}
.callback-form label.consent input { margin-top: 3px; }
.callback-form input[type="text"],
.callback-form input[type="tel"],
.callback-form input:not([type]),
.callback-form input[name="name"],
.callback-form input[name="mobile"] {
  background: var(--panel);
  color: var(--text);
  border: 1px solid var(--border-strong);
  border-radius: 6px;
  padding: 9px 12px;
  font-size: 14px;
  font-family: inherit;
}
.callback-form input:focus { outline: 2px solid var(--accent); outline-offset: -1px; border-color: var(--accent); }
.callback-form button { align-self: flex-start; }
.callback-status { font-size: 13px; }
.callback-status.success { color: var(--good); }
.callback-status.error { color: var(--bad); }
.callback-status.pending { color: var(--muted); font-style: italic; }

.escalation-footer {
  font-size: 12px;
  color: var(--muted);
  font-family: var(--mono);
  margin-top: 14px;
  padding-top: 10px;
  border-top: 1px solid var(--border);
}
.ssic-line {
  color: var(--muted);
  font-size: 11px;
  font-family: var(--mono);
  margin-top: 10px;
}
.disclaimer {
  font-size: 12px;
  color: var(--muted);
  margin-top: 10px;
  font-style: italic;
  padding-top: 8px;
}

#chat-form {
  display: flex;
  gap: 10px;
  padding: 14px 24px;
  border-top: 1px solid var(--border);
  background: var(--panel);
}
#input {
  flex: 1;
  background: var(--panel);
  color: var(--text);
  border: 1px solid var(--border-strong);
  border-radius: 8px;
  padding: 11px 14px;
  font-size: 15px;
  font-family: inherit;
}
#input:focus { outline: 2px solid var(--accent); outline-offset: -1px; border-color: var(--accent); }
#input:disabled { background: var(--panel-2); color: var(--muted); }
#send {
  background: var(--accent);
  color: #ffffff;
  border: 0;
  border-radius: 8px;
  padding: 0 20px;
  font-weight: 600;
  font-family: inherit;
  font-size: 14px;
  cursor: pointer;
}
#send:hover:not(:disabled) { background: var(--accent-hover); }
#send:disabled { opacity: 0.5; cursor: progress; }

.personas {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 10px 24px 6px;
  background: var(--panel);
  border-top: 1px solid var(--border);
}
.personas-label { color: var(--muted); font-size: 12px; align-self: center; margin-right: 4px; }
.persona {
  background: var(--panel-2);
  color: var(--text);
  border: 1px solid var(--border-strong);
  border-radius: 16px;
  padding: 4px 12px;
  cursor: pointer;
  font-size: 12px;
  font-family: inherit;
}
.persona:hover { border-color: var(--accent); color: var(--accent); background: var(--accent-soft); }

.footer {
  display: flex;
  gap: 16px;
  padding: 8px 24px 14px;
  font-family: var(--mono);
  font-size: 11px;
  color: var(--muted);
  background: var(--panel);
}

.trace {
  background: var(--panel-2);
  display: flex;
  flex-direction: column;
  min-width: 0;
  min-height: 0;
  border-top-right-radius: 12px;
  border-bottom-right-radius: 12px;
  overflow: hidden;
}
.trace-header {
  flex: 0 0 auto;
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 12px 18px;
  border-bottom: 1px solid var(--border);
  font-size: 11px;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 1px;
  font-weight: 600;
  background: var(--panel);
}
#trace-toggle {
  background: transparent; color: var(--muted); border: 0; cursor: pointer; font-size: 12px;
  font-family: inherit;
}
#trace-toggle:hover { color: var(--accent); }
.trace-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  padding: 14px;
  font-family: var(--mono);
  font-size: 12px;
}
.trace-entry {
  margin-bottom: 12px;
  border-left: 2px solid var(--border-strong);
  padding-left: 10px;
}
.trace-entry.tool_call { border-left-color: var(--tool); }
.trace-entry.tool_result { border-left-color: var(--muted); }
.trace-entry.escalation,
.trace-entry.escalation_pre_turn,
.trace-entry.escalation_override { border-left-color: var(--escalate); }
.trace-entry.final_card { border-left-color: var(--good); }
.trace-entry.model_message { border-left-color: var(--accent); }
.trace-entry .kind { color: var(--muted); font-size: 10px; text-transform: uppercase; letter-spacing: 1px; font-weight: 600; }
.trace-entry .name { color: var(--text); font-weight: 600; margin-left: 6px; }
.trace-entry pre { margin: 4px 0 0; white-space: pre-wrap; word-break: break-word; color: var(--text); opacity: 0.85; background: var(--panel); padding: 6px 8px; border-radius: 4px; border: 1px solid var(--border); }

.thinking {
  align-self: flex-start;
  color: var(--muted);
  font-style: italic;
  font-size: 13px;
  padding: 6px 12px;
}

main.collapsed .trace { display: none; }

/* Eval page — wraps the same .page / .intro / .page-footer pattern as home */
.evals-page { background: var(--bg); }
.evals-page .intro p code,
.evals-page .intro code {
  font-family: var(--mono);
  font-size: 12px;
  background: var(--panel);
  padding: 2px 6px;
  border-radius: 4px;
  border: 1px solid var(--border);
  color: var(--text);
}
.evals-card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 12px;
  box-shadow: var(--shadow);
  overflow: hidden;
}
.evals-card .eval-table {
  border: 0;
  border-radius: 0;
}
.empty { color: var(--muted); }
.summary { margin-bottom: 24px; }
.summary h2 { margin: 0 0 4px; font-size: 22px; color: var(--text); }
.summary .meta { color: var(--muted); font-size: 13px; font-family: var(--mono); }
.eval-table {
  width: 100%;
  border-collapse: collapse;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 8px;
  overflow: hidden;
  table-layout: fixed;
}
.eval-table th, .eval-table td {
  text-align: left;
  padding: 14px 16px;
  border-bottom: 1px solid var(--border);
  vertical-align: top;
  word-wrap: break-word;
  overflow-wrap: break-word;
}
.eval-table tr:last-child td { border-bottom: 0; }
.eval-table th {
  color: var(--muted);
  font-weight: 600;
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 1px;
  background: var(--panel-2);
}

/* Column widths: id | case | decision | assertions (flex) | result */
.eval-table th:nth-child(1), .eval-table td:nth-child(1) { width: 9%; min-width: 90px; }
.eval-table th:nth-child(2), .eval-table td:nth-child(2) { width: 22%; }
.eval-table th:nth-child(3), .eval-table td:nth-child(3) { width: 14%; }
.eval-table th:nth-child(4), .eval-table td:nth-child(4) { width: auto; }
.eval-table th:nth-child(5), .eval-table td:nth-child(5) { width: 8%; min-width: 70px; text-align: right; }

.eval-table tr.pass td.result-cell { color: var(--good); font-family: var(--mono); font-weight: 600; }
.eval-table tr.fail td.result-cell { color: var(--bad); font-family: var(--mono); font-weight: 600; }

.eval-table td code {
  font-family: var(--mono);
  font-size: 12px;
  color: var(--text);
  background: var(--panel-2);
  padding: 2px 6px;
  border-radius: 4px;
}

.assertions { list-style: none; padding: 0; margin: 0; }
.assertions li {
  padding: 6px 0;
  display: grid;
  grid-template-columns: 14px 1fr;
  column-gap: 8px;
  align-items: start;
}
.assertions li .dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  margin-top: 7px;
  flex-shrink: 0;
}
.assertions li.ok .dot { background: var(--good); }
.assertions li.bad .dot { background: var(--bad); }
.assertions li .text {
  font-size: 13px;
  line-height: 1.45;
  color: var(--text);
}
.assertions li .why {
  grid-column: 2;
  margin-top: 3px;
  color: var(--muted);
  font-size: 12px;
  font-style: italic;
  line-height: 1.4;
}
.eval-table .reason { color: var(--escalate); font-size: 12px; font-family: var(--mono); margin-top: 4px; }

/* CTA buttons + step / doc bullets */

.cta-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 10px 0 4px;
}
.cta-button {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 9px 14px;
  border-radius: 6px;
  font-size: 14px;
  font-weight: 600;
  text-decoration: none;
  border: 0;
  cursor: pointer;
  font-family: inherit;
  transition: background 0.15s, border-color 0.15s, color 0.15s;
}
.cta-button.primary {
  background: var(--accent);
  color: #fff;
  box-shadow: var(--shadow);
}
.cta-button.primary:hover { background: var(--accent-hover); }
.cta-button.secondary {
  background: var(--panel-2);
  color: var(--text);
  border: 1px solid var(--border-strong);
}
.cta-button.secondary:hover {
  border-color: var(--accent);
  color: var(--accent);
  background: var(--accent-soft);
}
.cta-button .cta-arrow { font-size: 13px; opacity: 0.85; }

.step-bullets,
.doc-bullets {
  margin: 8px 0 0;
  padding-left: 20px;
}
.doc-bullets li { color: var(--muted); padding: 2px 0; }
.step-bullets li { color: var(--text); padding: 2px 0; }

/* When the conversation is locked post-pre-qual, make the "reset" button
   visually prominent so the user knows how to start over. */
body.conversation-locked #reset {
  background: var(--accent-soft);
  color: var(--accent);
  border-color: var(--accent);
  font-weight: 600;
}
body.conversation-locked #reset::before {
  content: "↻ ";
}
body.conversation-locked #input::placeholder {
  color: var(--muted);
}

/* Page footer — small attribution row below the chat card */
.page-footer {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-top: 24px;
  padding-top: 16px;
  border-top: 1px solid var(--border);
  font-size: 13px;
  color: var(--muted);
}
.page-footer a {
  color: var(--muted);
  text-decoration: none;
  border-bottom: 1px dashed var(--border-strong);
}
.page-footer a:hover { color: var(--accent); border-bottom-color: var(--accent); }
.page-footer .sep { opacity: 0.5; }

@media (max-width: 900px) {
  .page { padding: 20px 16px 48px; }
  .intro h1 { font-size: 22px; }
  .chat-controls { flex-wrap: wrap; }
  main { grid-template-columns: 1fr; height: auto; overflow: visible; }
  .chat { min-height: 60vh; border-right: 0; border-bottom: 1px solid var(--border); border-radius: 12px 12px 0 0; }
  .trace { max-height: 50vh; border-radius: 0 0 12px 12px; }
}